HELP WITH CALLS & TEXTS

What happened?
Start here.

Choose your situation for clear advice and a practical next step.

Already sent money or shared details? Get recovery steps ↓

Choose your situation

An unknown number called

Check a missed call and decide whether to respond.

They say they’re my bank

Verify the caller before sharing details or moving money.

A suspicious text arrived

Check the message and find the right reporting route.

The calls keep coming

Practical steps for blocking and reporting repeated calls.

TAKE ACTION NOW

Already sent money
or shared details?

If money or bank details are involved, contact your bank immediately through its official app or the number on your card.

After sending money Shared passwords or personal details? NCSC recovery advice ↗

Don’t wait for a number report before taking action. A GotMyNumber report does not notify your bank or the police.

Understanding a number’s record

What the evidence means, and how to challenge errors.

MORE PRACTICAL GUIDANCE

Find your next answer.

Browse the full guide library, or start with missed and unwanted calls.

Still need help?

Questions about GotMyNumber, your account or a report.

Want to share what happened on a call?

Add your experience